EV Route Log Support

Need help with EV Route Log, have a question, or found a bug? Email us and we'll get back to you:

rrrick7777777@gmail.com

Subscriptions

EV Route Log Pro is an auto-renewing subscription billed through the Apple App Store or Google Play, depending on where you subscribed. To manage or cancel your subscription, use your device's App Store / Google Play account settings, or the "Manage subscription" option inside the app's Menu.

Deleting your account

EV Route Log (developer: Oleksiy Solovyov) lets you delete your account and all associated data directly from the app:

  1. Open the app and tap the menu icon (top right).
  2. Open the Account section (visible when you are signed in).
  3. Tap Delete account, enter your password to confirm, and confirm the prompt.

This permanently and immediately deletes: your account (email address and user ID) and all data stored in it — your vehicles, charging sessions, tariff and currency settings. Nothing is retained after deletion. If you cannot access the app, email rrrick7777777@gmail.com from the address associated with your account and we will delete it for you within 30 days.

Deleting your account does not cancel an active subscription — manage that separately through your App Store or Google Play account.

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